Scaled Operator
Playbook18 min readFocus · June

EBITDA Quality Workbook

Add-backs, normalizations, and how a buyer will read your P&L.

Focus for June

Mid-year QofE pre-test

June: hire a QofE shop for a pre-test now to find your gaps cheap.

Refreshes on the 1st of every month

A pre-sale QofE done 12–18 months early costs a fraction of fixing the issues during a real sale. Find the gaps now while they're correctable, not during a 60-day diligence window.

  • Engage a QofE provider for pre-test
  • Provide TTM workbook + financials
  • Receive findings, prioritize fixes
  • Plan 6-month remediation
01

What 'quality' actually means

Buyers don't just want EBITDA — they want EBITDA they believe will repeat. Quality is a story about how durable the number is, told through five lenses: recurrence, concentration, margin stability, working capital, and capex intensity.

Quality lensWhat buyers testWhere you can improve
Recurrence% revenue from contracted/repeat customersConvert spot work to MSAs
ConcentrationTop 1, 5, 10 customer % of revenueDiversify or de-risk top accounts
Margin stabilityGM trend, last 36 monthsStandardize pricing, reduce one-offs
Working capitalCash conversion cycle trendTighten DSO, manage DPO
Capex intensityMaintenance capex / EBITDADistinguish maintenance vs. growth capex
02

Legitimate add-backs

What survives diligence and what gets struck.

Add-backSurvives?Documentation needed
Owner comp above marketYesComp study + market benchmarks
One-time legal (named matter)UsuallyInvoices + matter description
Discontinued product lineYesStandalone P&L of the line
ERP implementationYes (if truly one-time)SOW + go-live date
'Marketing experiment'RarelyHard to prove non-recurring
Owner perks (car, club, family on payroll)YesItemized list with amounts
Rent below market (related party)Reverse — reduces EBITDAMarket rent appraisal
03

Normalizations buyers expect

Buyers will normalize whether you do it or not. Build the bridge yourself so the conversation is about your number, not theirs.

  • Owner comp normalized to market — both directions
  • Rent at fair market value (especially related-party leases)
  • Maintenance capex run-rate (3-year average minimum)
  • Working capital peg (typically trailing 12-month average)
  • Stock-based comp added back if not part of go-forward plan
  • One-time gains (asset sales, insurance recoveries) removed
Worked example
Worked example — EBITDA bridge

Reported EBITDA $4.2M → Add: owner comp normalization +$280k → Add: one-time legal +$190k → Add: ERP implementation +$340k → Less: related-party rent normalization -$120k → Adjusted EBITDA $4.89M. Show every line. Buyers reward transparency.